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Privacy Policy

Last updated: September 9, 2025

Welcome to Cognity.space. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and share your information when you use our services.

1. Information We Collect

To provide and improve our service, we collect the following types of information:

  • Account Information: When you sign up using a third-party service like Google, we receive your name, email address, and profile picture as provided by that service.
  • Conversation Data: We store your conversations, including your prompts, the AI-generated responses, uploaded files, and your "Smart Context" memories to provide a continuous and personalized experience.
  • Usage Data: We collect data on your interactions with our service, such as the AI models you select, features you use, and token counts for billing purposes.
  • Payment Information: All payments are processed by our secure third-party payment processor, Polar. We do not collect or store your credit card details on our servers.

2. How We Use Your Information

Your information is used for the following purposes:

  • To Provide the Service: To operate our platform, process your requests, generate AI responses, and maintain your conversation history and memories.
  • To Personalize Your Experience: The "Smart Context" feature uses your past conversations and saved memories to provide more relevant and accurate responses.
  • For Billing and Account Management: To calculate your usage, manage your credit balance, and handle your subscription.
  • To Improve Our Services: We analyze usage patterns to understand what features are most popular, identify areas for improvement, and enhance the overall user experience.
  • For Security: To protect against unauthorized access, fraud, and other security threats.

3. How We Share Your Information

We do not sell your personal data. We only share information with essential third-party services that help us operate our platform:

  • AI Model Providers (e.g., OpenRouter, Replicate): Your prompts and relevant conversation context are sent to these providers via their APIs to generate responses. Your data is subject to their respective privacy policies. We do not use your data to train their models.
  • Authentication Providers (e.g., Google): We share information necessary to authenticate your account when you log in.
  • Payment Processors (Polar): To securely handle payments and billing.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights and Choices

You have control over your personal information:

  • Access and Update: You can access and update your basic account information through your account settings.
  • Data Deletion: You can delete individual conversations or your entire account. Deleting your account will permanently remove all associated data, including conversations and memories.
  • Manage Memories: You have full control to view, edit, and delete any facts stored in the "My Memories" dashboard.
  • Disable Smart Context: You can disable the "Smart Context" feature at any time in the sidebar settings if you prefer the AI not to reference past conversations.

5. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@cognity.space.